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Terms of Service

Last Updated: 14 July 2025

Table of Contents

  1. Introduction
  2. Definitions
  3. Acceptance of Terms
  4. Services
  5. User Accounts
  6. Payment Terms
  7. Intellectual Property
  8. Client Materials
  9. Confidentiality
  10. Limitation of Liability
  11. Indemnification
  12. Termination
  13. Cancellation and Refunds
  14. Modifications to Terms
  15. Governing Law
  16. Dispute Resolution
  17. Severability
  18. Entire Agreement
  19. Contact Information

1. Introduction

Welcome to Lean Webs. These Terms of Service (“Terms”) govern your use of our website located at leanwebs.com (“Site”) and the services we provide (“Services”). These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Lean Webs (“Company,” “we,” “us,” or “our”).

Please read these Terms carefully before accessing or using our Site or Services. By accessing or using any part of the Site or Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any Services.

2. Definitions

In these Terms:

  • “Client” refers to any individual or entity that purchases or engages our Services.
  • “Content” refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that appear on the Site or are used in connection with the Services.
  • “Client Materials” refers to any content, information, data, or materials provided by you to us for use in connection with the Services.
  • “Deliverables” refers to the work product created by us for you as part of the Services.
  • “Intellectual Property Rights” refers to all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence, and all applications and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.

3. Acceptance of Terms

By accessing our Site or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case the terms “you” or “your” shall refer to such entity.

If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the Services.

4. Services

4.1 Service Description

We provide sustainable web development, design, optimisation, and related digital services as described on our Site or in a separate service agreement or statement of work (“Service Agreement”). The specific details, scope, deliverables, timeline, and pricing for Services will be outlined in the Service Agreement between you and us.

4.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

4.3 Service Standards

We will provide the Services using reasonable skill and care in accordance with generally recognised commercial practices and standards. We will comply with all applicable laws in providing the Services.

5. User Accounts

5.1 Account Creation

Some parts of our Services may require you to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5.2 Account Security

You agree to notify us immediately of any unauthorised use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

5.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason.

6. Payment Terms

6.1 Fees

You agree to pay all fees specified in the Service Agreement. Unless otherwise specified, all fees are quoted in British Pounds (GBP) and are non-refundable.

6.2 Payment Methods

We accept payment via the methods specified on our Site or in the Service Agreement. By providing a payment method, you represent and warrant that you are authorised to use the designated payment method and that you authorise us (or our third-party payment processor) to charge your payment method for the total amount of your purchase.

6.3 Payment Schedule

Payment schedules vary by service type:

  • Green Tune-Up and Audit Services: 100% payment required upfront before work commences
  • Green Development Services: 50% non-refundable deposit required before work commences, with the remaining balance due upon completion of the project or as specified in the payment schedule
  • Other Services: Payment terms will be specified in the Service Agreement

6.4 Late Payments

Late payments may incur interest at a rate of 8% per annum above the Bank of England base rate. In addition, we reserve the right to suspend Services until payment is received in full.

6.5 Taxes

All fees are exclusive of taxes, which will be added where applicable. You are responsible for paying all taxes associated with your purchases.

7. Intellectual Property

7.1 Our Intellectual Property

All content, features, and functionality of the Site, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by us, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7.2 License to Use Site

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use.

7.3 Deliverables

Upon full payment of all applicable fees, we grant you a non-exclusive, perpetual, worldwide license to use the Deliverables for the purposes outlined in the Service Agreement. Unless explicitly stated otherwise in the Service Agreement:

  • We retain ownership of all Intellectual Property Rights in the Deliverables
  • You may not resell, distribute, or create derivative works based on the Deliverables without our express written permission
  • We reserve the right to use non-confidential aspects of the Deliverables in our portfolio and for promotional purposes

7.4 Open Source Components

Our Deliverables may include open source components. Any open source software provided as part of the Services is subject to the terms of the applicable open source license.

8. Client Materials

8.1 License to Client Materials

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display Client Materials solely for the purpose of providing the Services and creating the Deliverables.

8.2 Representations and Warranties

You represent and warrant that:

  • You own or have obtained all necessary rights and permissions to use and to authorise us to use the Client Materials
  • The Client Materials do not infringe upon or violate the rights of any third party
  • The Client Materials comply with all applicable laws and regulations

9. Confidentiality

Each party agrees to keep confidential any proprietary or confidential information of the other party, including but not limited to business plans, customer lists, financial information, and technical information (“Confidential Information”). Neither party will disclose such Confidential Information to any third party without the prior written consent of the other party.

This confidentiality obligation does not apply to information that:

  • Is or becomes publicly available through no fault of the receiving party
  • Was known to the receiving party prior to disclosure by the disclosing party
  • Is independently developed by the receiving party without use of the disclosing party’s Confidential Information
  • Is required to be disclosed by law or legal process

10. Limitation of Liability

10.1 Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
  • ANY CONTENT OBTAINED FROM THE SITE
  • UNAUTHORISED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

10.3 Cap on Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR (B) £100.

11. Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site or Services, including, but not limited to, your Client Materials, any use of the Site’s content, services, and products other than as expressly authorised in these Terms.

12. Termination

12.1 Termination by You

You may terminate the Services in accordance with the cancellation terms specified in the Service Agreement.

12.2 Termination by Us

We may terminate or suspend your access to all or part of the Site or Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

12.3 Effect of Termination

Upon termination, your right to use the Site and Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Cancellation and Refunds

13.1 Project Cancellation

If you cancel a project after work has commenced:

  • The initial deposit is non-refundable
  • You will be billed for all work completed up to the cancellation date
  • Any prepaid amounts beyond the deposit and completed work may be refunded at our discretion

13.2 Service Cancellation

For ongoing services with a subscription model:

  • You may cancel with 30 days’ written notice unless otherwise specified in the Service Agreement
  • Prorated refunds for unused service periods may be issued at our discretion

14. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site or Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the Site or Services.

15. Governing Law

These Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

16. Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the London Court of International Arbitration, which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, England. The language to be used in the arbitral proceedings shall be English.

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and any Service Agreement, constitute the entire agreement between you and us regarding the Site and Services and supersede all prior and contemporaneous written or oral agreements, representations, and understandings between you and us.

19. Contact Information

Questions or comments about the Site or these Terms may be directed to us at:

Lean Webs
Email: hello@leanwebs.com
Website: leanwebs.com
Response Time: Within 24-48 hours